Return & Refund Policy

Thank you for shopping with us. We strive to provide high-quality products and a great shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of receiving your order if:

• The product is damaged during delivery.

• You received the wrong item.

• The product has a manufacturing defect.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Include all original packaging and accessories.

• Be returned with proof of purchase or your order number.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges for products that:

• Have been used or show signs of wear.

• Are damaged due to misuse or improper handling.

• Are returned without their original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved, your refund will be processed within 5–7 business days using the original payment method where applicable. For Cash on Delivery (COD) orders, refunds will be issued via bank transfer, Easypaisa, or JazzCash after verification.

Exchanges

If you receive a damaged, defective, or incorrect product, we will gladly replace it at no additional cost, subject to product availability.

Return Shipping

If the return is due to our mistake (wrong, damaged, or defective product), we will cover the return shipping costs.

If the return is requested for any other reason, the customer is responsible for the return shipping charges.

Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will instead be subject to this Return & Refund Policy.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team with your order number, and we'll be happy to assist you.